Booking

Zoo Admission & Hours

We are excited to reopen and have visitors return to Zoo grounds, but there will be a few changes to your Zoo experience. Below you'll find key information you will need to plan your first visit back. Read the full list of current changes and closures at turtlebackzoo.com/admission-hours. Please reach out if you have any questions before reserving your tickets. There are no refunds or exchanges. *MEMBERS, your timed tickets are not to be reserved through this page. Please return to turtlebackzoo.com/admission-hours/* • Per our County Health Inspector & Zoo Veterinary Staff guidelines, guests will be required to wear a face covering that covers your nose and mouth (please be prepared to bring your own). Temperature scans are also required for entry. • Please do not enter the Zoo if you are feeling ill.

Hours

Open Daily: 10:00 am – 3:00 pm

* All Zoo Admissions are currently on a timed ticketing schedule. *

Zoo will be closed on Thanksgiving, Christmas and New Year's Day.

Admissions Tickets

Admission Off-Season

Tickets are only valid for the date and time specified. There are no refunds or exchanges. You have a 30 minute time frame to enter the Zoo after the time specified on your ticket. Do not get in line to enter until we are within your time block. Anybody who arrives any earlier will have to wait in the car. Early or late arrivals will NOT be accommodated. There will be no Re-Entry. Please ensure that you have everything with you before entering the zoo. For a Contact-Free Entry, we prefer that you do not print your tickets; rather just show the confirmation email on your phone to the cashier at the entrance. Note the Company for the purchase will be listed under "Essex County Attraction".

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Gift Cards

Gift Cards

Gift Cards can be redeemed only for Zoo General Admission and Zoo Education Programming. Gift Cards CANNOT be used to purchase: Zoo Membership, Gift Shop merchandise, Café or other food offerings. Gift Cards expire December 31, 2021. Gift Cards cannot be redeemed for cash. There are no refunds on gift cards. Gift Card will be sent via email for redemption. Please allow 48 hours for e-gift card to be activated.
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